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Love this service department. everyone is so friendly, they treat you like family. always laughing and joking with each other and you! if you want to go somewhere wonderful go here. I love kelsey at the desk, shes always smiling and happy. I've never had bad service here. never.
3 weeks ago
Buying made easy! Did not get the sense of pushiness at all from start to finish.I think I got away with a really good deal. Would recommend Royal Oak Nissan to ANYONE! A special Thanks to April for going that extra mile. My wife and I appreciate all you did, Cheers!
a month ago
What a great experience. Haven't had to buy a car in 15 years and the team at Royal Oak Nissan were exceptional! Dylan Kendall was absolutely fantastic to work with and it felt like he was on my team, completely willing to work with me and for me at negotiation time. There was absolutely no pressure sales from anyone (not even Dan the finance guy- thanks Dan!) Sylvia was my gal at delivery time and she was very knowledgeable and patient with my many questions. The whole team here are very friendly (without being cheesy sales types) and go out of their way to make you feel like a valued customer. The customer service is impeccable and I cannot speak highly enough of my experience with Royal Oak Nissan over the past couple of days. I've never owned a Nissan before but I am LOVING my new car. You just may have secured a customer for life. Sincerely, Jen Jackson Elated new owner of a Nissan Murano
a month ago
I don't even drive a Nissan. I just love this dealership. When you walk into the service department the people there not only treat each other like family, but they make me feel like family. I feel well taken care of. Kelsey and Katherine at the front desk are always so funny and nice! its great to be able to walk in and just chat!
a month ago
I just got my winter/snow studded tires put on, on my 2017 Murano Platinum. I gotta say these Yokohamas are AMAZING! They’re performing very well, car barely slip and cuts through snow like its nothing. Love the service here and staff always been friendly and helpful all the time, they provide shuttle service, they have a waiting room with couches if you wanna sit and wait for a quick service or something. The dealership is awesome highly recommend it.
4 months ago
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